Users requesting help and support, must first provide, in a new Cruiser's Forum thread (appropriately titled), all necessary details with sufficient screenshots and attachments. Bare minimum:

1. OS type & version
2. Computer Equipment: Manfacturer & Model
3. Graphics card: Manufacturer and Model
4. Opencpn version and Plugin version: Must be from the official download page (unless you are testing)
5. Description: What was done leading up to the problem. What occurred and what you think the problem is.
6. Opencpn.log and Opencpn.ini or Opencpn.conf files attached to a post in thread as .txt, .doc or .pdf
   • If the file is too big you made cut log file sizes down to the last 2 or 3 starts of Opencpn.

How can I post a screenshot, large document or compressed file to the Cruiser's Forum

Copy opencpn.ini file to Clipboard.

Copy opencpn.log file to clipboard.

How to find all those files you are talking about? Hidden Files|

1. Screenshots to illustrate the problem.
2. Anything else you think will be helpful.
3. Users who are certain they have found a bug (or have a feature request) may report it in Tracker after the bug has been confirmed by one other user.

1. In the editing window, use the paper clip
2. Or hit Go Advanced at the bottom, then under Additional Options select Manage Attachments
3. A pop-up window will appear.
4. Select your screenshot
5. upload it (if you don't see “upload”, scroll right)

Attachments from “newcomers” are often landing in quarantine, and are reviewed by the moderators, so please be patient.

There are some size restrictions on various types of documents which will prevent upload (scroll down the upload file screen for more details. If your file is larger than these restrictions, rename them as noted below. For large zipped, txt or doc files we will often rename them in this way:

• verylargeword.doc —> word.doc.pdf
• verylargetext.txt —> verylargetxt.txt.pdf
• largezipfile.zip —> largezipfile.zip.pdf

PDF size is larger, so we often use that. Then we note in the post to remove the “.pdf” after download.

Read this explanation - Getting Started

Read this explanation - Getting Started

It is downloaded with the software, so use “?” icon and then “Help”! It is also available on the Website Download page Then scroll to the bottom under ARCHIVES.

A big contributing factor to this problem is that Windows default settings hides system files, and also by default, don't show file extensions.

1. These settings can be changed however.
2. In XP go to My Computer →Tools → Folder Options -View. Mark “Show hidden files and folders” and uncheck “Hide extensions for known file types”.
3. Other versions of Windows are similar, but may not be exactly like this.

Now you should find the files we talked about in the previous paragraph.

Keeping an updated list of all the devices available is virtually impossible.

1. As long as your device is able to produce NMEA 0183, OpenCPN most likely won't have any problem understanding it.
2. Rather than looking for a list, which can't contain everything, ask in the support forum whether your equipment of choice is likely to work with OpenCPN before going shopping.
3. If still looking for lists, you may like the following links
   1. Information about connecting various devices to OpenCPN:Supplementary hardware
   2. Radars for OpenCPN: Radar Overlay